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Privacy Policy

Privacy Policy

The C.W. Williams Community Health Center is committed to protecting the privacy and security of your health information. This Privacy Policy explains how we may use and disclose your health information. We understand that this information is personal and we are committed to handling it with care.

How We May Use and Disclose Health Information

We may use and disclose your health information for the following purposes:

  • Treatment: To provide, coordinate, or manage your healthcare and related services.
  • Payment: To bill and collect payment for healthcare services.
  • Healthcare Operations: For health center operations, such as quality assessment and improvement activities.
  • Appointment Reminders and Health-Related Benefits: To contact you about appointment reminders or other health-related benefits and services.
  • As Required by Law: To comply with legal requirements, such as reporting to public health authorities.
  • To Avert a Serious Threat: To prevent or lessen a serious and imminent threat to the health or safety of a person or the public.
  • For Business Associates: To share information with our business associates who provide services on our behalf.

Your Rights

You have the right to:

  • Request restrictions on certain uses and disclosures of your health information.
  • Request a paper copy of this Privacy Policy.
  • Obtain an accounting of disclosures of your health information.
  • Request an amendment to your health information.
  • Request communications of your health information by alternative means or at an alternative location.  
  • Request a copy of your health information.

How to File a Complaint

If you believe your privacy rights have been violated, you can file a complaint with us or the Department of Health and Human Services.

Changes to This Privacy Policy

We reserve the right to change this Privacy Policy. We will provide you with a revised copy of the policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at (866) 299-4968 or [email protected].

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Our Address

3333 Wilkinson Boulevard
Charlotte, NC 28208

Toll Free (866) 299-4968

5800 Old Pineville Road
Charlotte, NC 28217

Phone (704) 393-7720

Fax (704) 398-3173

Medical Records Fax
(704) 405-9509

800 Clanton Road, Suites M
Charlotte, NC 28217

Phone (704) 393-7720

Fax (980) 771-3102

Check Your Smile Dental

3333 Wilkinson Boulevard
Charlotte, NC 28208

(704) 393-7720 ext. 3010

Pharmacy
(980) 335-0505

Patient Transportation
(980) 785-5711

Dental Mobile Services
(704) 393-7720 ext. 3010

Medical Mobile Services
(704) 393-7720 ext. 1025

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MISSION STATEMENT

Our mission is to improve spiritual, physical and psychosocial health by providing access to the highest quality comprehensive healthcare and ancillary services regardless of an individual’s ability to pay.